As a Lehigh adjunct, he taught SAS programming in the College of Business for many years. Outside of his computing consultant role, Doug also provided part-time support to the Web and Mobile Services team, working on department website theme upgrades in Drupal 7 and training Lehigh staff on publishing to new or updated websites.ĭoug received a BSE in Computer and Information Sciences from the University of Florida in 1984. ![]() “He's the swiss army knife of the IT world, comfortable writing technical specs, working with data in Excel/SAS, coding HTML/CSS, and troubleshooting, well, anything.” “Doug’s breadth of knowledge has been so valuable to LTS and to the campus community,” said Stacey Kimmel-Smith, Assistant Director for Client Services. ![]() Since that time, he’s seen the evolution of computing at Lehigh - from the early days of Windows 95 to Y2K to mobile and cloud computing - and he remembers Lehigh’s first campus wide information system, a graphics-free "network server," and when the email client of choice was Pine. Programmer/Analyst, Doug first worked in what was then known as User Services, providing desktop computing, software, security, and web development support to the campus community. After arriving at Lehigh from the University of Florida where he served as Sr. Reese has been a fixture in Library and Technology Services since 1991. It’s estimated that Doug has logged over 25,000 service requests during his time at the Help Desk. ![]() Doug Reese, Computing Consultant for Library and Technology Services and tech support extraordinaire, has announced his retirement from Lehigh, effective December 20, 2023.ĭoug is well-known to many Lehigh students, faculty, and staff as resident calming voice, expert software technician, and creative problem-solver, ready to assist with a classroom technology issue, a desktop computer problem, software gone haywire, or even recommending the best place near campus to get a bite to eat. One familiar voice at the end of the LTS Help Desk phone line is hanging it up after 32 years at Lehigh.
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